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CEFR path A1–C1 · 54 topics

You are here: A2 · Phone calls

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A2· Everydaycurrent10

1. Travel & transport
2. Phone calls
3. Shopping & returns
4. Restaurant requests
5. Post office & parcels
6. Public transport help
7. Daily survival phrase pack
8. Airport and check-in phrases
9. Hotel check-in and stay
10. Phone basics (extended)

B1· Intermediate16

1. Workplace communication
2. Doctor & pharmacy
3. Dating & social life
4. Renting & neighbors
5. Kindergarten & school
6. Emergency & help
7. Work meeting phrases (extended)
8. Doctor & pharmacy (extended)
9. School and university office language
10. Parcel and delivery issues
11. Emergency communication (extended)
12. Healthcare admin communication
13. Appointment calls (extended)
14. Healthcare-only phrasebook pack
15. Education-only phrasebook pack
16. B1 phrasebook revision mega-pack

B2· Advanced17

1. Bureaucracy & appointments
2. Bank & insurance
3. University & courses
4. Legal & contract questions
5. Customer support & complaints
6. Housing & admin requests
7. Insurance claim communication
8. Interview scheduling and follow-up
9. Legal consultation phrases
10. Banking edge-case communication
11. Immigration office communication
12. Tax office communication
13. Support hotline call language
14. Complaint escalation calls
15. Workplace-only phrasebook pack
16. B2 phrasebook revision mega-pack
17. Phrasebook common mistakes and fixes

C1· Near-native11

1. Formal service call language
2. Institutional escalation language
3. Formal objection language
4. Complex phone negotiation phrases
5. Regulatory correspondence language
6. Hearing and formal meeting preparation
7. High-stakes phone call language
8. Legal-only phrasebook pack
9. Cross-sector bridge phrases
10. C1 phrasebook revision mega-pack
11. C1 upgrade rewrites

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Phone calls

Core phrases

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